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Testimonials

Ordering from Cafe Solutions was seamless from start to finish. Chris, in particular, went above and beyond and provided exceptional customer service. He communicated with us every step of the way, and accommodated our requests to ensure the order process went smoothly and to plan. I cannot recommend Cafe Solutions enough!

Thanks to Chris and Cafe Solutions! We are absolutely thrilled with our Matte Black Replica Tolix Stools and Chairs. We had a short timeframe to work with and Chris was very accommodating with any changes we needed to make. We were kept updated with the progress of our order, and found that pricing was very competitive compared to other suppliers. Overall great experience and customer service, we definitely recommend Cafe Solutions and will use them again in the future. Thanks for your help!

After a mix up with another company, I sent an online enquiry late Friday evening, within half an hour I received a call back and was helped by Sandra, not only did Sandra make my night by calling me back she also confirmed the tables I needed were in stock and available to collect on Sunday so my new cafe can open on Wednesday, absolute fantastic service. I only wish I’d found cafe solutions much sooner for all my cafe needs. Thank you so much. 

Hi Sandra, Thank you so much for looking after us. Your prices are great, the product quality superb and service is outstanding. I’ll be certain to see when I next need furniture and recommend you to all my colleagues.

We recently had the pleasure of dealing with Cafe Solutions, Brisbane.  As a small charity, setting up a social enterprise business we were both budget conscious and time-poor!  The Cafe Solutions website was fantastic – easy to navigate, clear images, and super-helpful and quick ‘chat’ options which I used several times to clarify details.  Their prices were good – I couldn’t find a better price – as was their very inexpensive delivery fee. There were a few succinct emails and a phone call from Todd who kindly explained additional information about a product:  communication in every format was swift and clear.  And then, 40 chairs – 8 different styles & colours…Sorry! – were packed and delivered to our site the next day. This was my first experience with Cafe Solutions, but they will be our first port-of-call for future needs.  Thanks very much, guys.

Big thank you to Todd at Cafe Solutions.
I requested a series of quotes which were emailed to me almost immediately. Once our order was placed, less than 24 hours later stock was on our door. Not bad since we are based in Melbourne CBD and they are in Queensland. Service was efficient and absolutely trouble free. Great job.

We’d been looking unsuccessfully for ages for Bentwood style timber chairs to go with our large Pottery Barn dining table. So we knew the market and when I saw these online I was pleased I was able to make sure they were right just from photos / zoom and questioning the helpful staff. The chairs didn’t have that terrible mass produced look that all the competitors had nor were they a bit flimsy like the Replica ones we almost bought. But the absolute icing on the cake was I was able to pay for them and have the 6 chairs delivered to my Brisbane house within the hour! That’s great service. The chairs are high quality with a great finish and we are happy. Thanks to Olga and Chris from RNI for organising it so seamlessly. We will probably get some more (it’s a big table).

As an owner of a business and a manager of large corporate businesses, I was very impressed by the efforts of Chris yesterday.

From the first contact walking through the front door being greeted by a hand shake to closing out the visit with contact details was to a very high standard. His knowledge of product and colours guiding us through the journey was to a high level. Placing chairs near different tables to visually see the end product and sharing the correct assembly. Sharing different ideas of other recent cafe sale combinations etc. Understanding that yesterday was at a early part of our journey to purchase any tables or chairs no deal was undertaken, but the experience of service was exceptional. I would refer anyone with confidence.

In my current business, our huge success is due to the highest customer service possible. I would like to share that in every day sales experience that I encounter from buying a bed and carpet for a house and a car for my daughter all in the last month, I would rate Chris in the top 5% of a sales experience. Well done Chris

Cheers Chris.

It is refreshing to have expectations exceeded & our new café furniture has done just that. It is a quality, visually appealing addition to our facility. Thank you.

Good morning Amy,

Hope all is well.  The restaurant looks amazing! I’m so recommending you guys to everyone I know!

Very very happy with Cafe Solutions. I have a 115 seat cafe in Brisbane. When we renovated we used Cafe Solutions for the entire furniture fit-out. Chris from Cafe Solutions has been terrific getting quotes back to us quickly and his follow up is excellent. Since then we have had to make a warranty repair which they handled with professionalism honouring all aspects. We couldn’t be happier and their product looks amazing and is super comfortable for our customers. Thank you.

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