As an owner of a business and a manager of large corporate businesses, I was very impressed by the efforts of Chris yesterday.

From the first contact walking through the front door being greeted by a hand shake to closing out the visit with contact details was to a very high standard. His knowledge of product and colours guiding us through the journey was to a high level. Placing chairs near different tables to visually see the end product and sharing the correct assembly. Sharing different ideas of other recent cafe sale combinations etc. Understanding that yesterday was at a early part of our journey to purchase any tables or chairs no deal was undertaken, but the experience of service was exceptional. I would refer anyone with confidence.

In my current business, our huge success is due to the highest customer service possible. I would like to share that in every day sales experience that I encounter from buying a bed and carpet for a house and a car for my daughter all in the last month, I would rate Chris in the top 5% of a sales experience. Well done Chris

We’d been looking unsuccessfully for ages for Bentwood style timber chairs to go with our large Pottery Barn dining table. So we knew the market and when I saw these online I was pleased I was able to make sure they were right just from photos / zoom and questioning the helpful staff. The chairs didn’t have that terrible mass produced look that all the competitors had nor were they a bit flimsy like the Replica ones we almost bought. But the absolute icing on the cake was I was able to pay for them and have the 6 chairs delivered to my Brisbane house within the hour! That’s great service. The chairs are high quality with a great finish and we are happy. Thanks to Olga and Chris from RNI for organising it so seamlessly. We will probably get some more (it’s a big table).